Shipping Policy
Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays). You will receive a confirmation email once your order has been dispatched.
Estimated Delivery Times
- Europe: 5–10 business days
- Rest of World: 7–14 business days
Shipping Costs
We offer free standard shipping on all orders. Express shipping options may be available at checkout for an additional fee.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update in the carrier’s system.
Customs & Import Duties
For international orders, customs fees or import duties may apply depending on your country. These charges are the responsibility of the customer and are not included in the product price or shipping cost. We recommend checking your local customs regulations before placing an order.
Lost or Delayed Orders
If your order has not arrived within the estimated delivery window, please contact us at crewessentiels@outlook.com and we will investigate with the carrier on your behalf.